Notes from the Post-it Wall | Week of December 7, 2025
Never give up. Don’t stop, just start. That’s the trick. The hardest part is starting. Genius only comes to a running mind.
Training People to Expect Reward for Outrage
Sometime in corporate culture overseeing the idea of customer service, it was decided that the customer is always right and that very powerful framework has slowly infected all aspects of our culture.
I’d sing for you… If i had a better time off this page. Scream to see it through…