Training People to Expect Reward for Outrage
Sometime in corporate culture overseeing the idea of customer service, it was decided that the customer is always right and that very powerful framework has slowly infected all aspects of our culture.
Our Lack of Trust is Worse Than Pandemic
“How do I quarantine without a place to fucking live?”
It’s hard not to think that Swifties are secretly rooting for a divorce within seven years. Think of how incredibly mediocre that album will be.