I Believe… [A Lightly Worn Hat]
…that like a character in an improvised scene, a job should be treated like a lightly worn hat, instantly removed to reveal the true self whenever necessary.
…that like a character in an improvised scene, a job should be treated like a lightly worn hat, instantly removed to reveal the true self whenever necessary.
...that ‘grace under pressure’ isn’t the same thing as ‘competence in a crisis.’