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Let TROLL TO LEARN™ remind you:
Antagonistic language is your tool, but be smart: Let the Trollee utter the profanities first. Be prepared to see the dark side of the Trollee you only assumed might be there. It has many shapes.
...that when you spend time helping the truly broken—the ones who require more patience than seems reasonable—you walk away with two revelations: how much of yourself still works, and how vital the fragile thread of kindness is that holds people together.