Why am I doing this? Why am I having to navigate a digital menu when I could just tell an employee my order with greater speed and ease because they know better how to navigate this thing? And while I was planning on using my credit card to pay, what if I wanted to use cash? What if someone who doesn’t have a credit card, like, say, a homeless person scrounges up enough money for a Crunch Wrap Supreme? How are they to make the purchase and feed themselves? It’s rare that I feel this way, but I felt… offended.