Notes from the Post-it Wall — Week of August 5, 2018
I bet the best part of a customer service representative’s job is picking their American name. “Hey, Aarushi, who you going to be today?”
“Today, I’m Stephanie. Tomorrow… I’m thinking I’ll be a Jill! No, Jillian! Definitely Jillian.”
We must strive to make what happens to us good for us. That’s how we master disappointment. That’s how we evolve and persevere.