Notes from the Post-it Wall — Week of August 5, 2018
I bet the best part of a customer service representative’s job is picking their American name. “Hey, Aarushi, who you going to be today?”
“Today, I’m Stephanie. Tomorrow… I’m thinking I’ll be a Jill! No, Jillian! Definitely Jillian.”
The stomach tightens and sinks.
The heart and lungs follow.
It’s a confounding reaction to a receipt of affection.
It’s familiar, and, therefore, oddly comforting.
But familiarity can be a curse.
A cursed reminder of what once went wrong when you were just trying to do things right this time.
This time it’ll be different, you say.
Why? You’re different, but what are you doing differently?